When is per-user pricing more sensible than flat-rate, or vice versa?
Per-user scales fairly with your growth and is predictable for a stable team. Flat-rate is interesting when you peak high or low, or have lots of non-desk workers.
Try this first
- 1Count active users and seasonal peaks, a team that halves in winter does not want a flat-rate set for the summer maximum.
- 2For licenses like M365 per-user is almost always clear, for management or helpdesk flat-rate can be cheaper if you have few tickets.
- 3On flat-rate, always ask what is in scope and what is excluded, especially project work, after-hours and hardware.
- 4Run both models over 24 months with realistic growth, not just the best-case scenario.
When to bring us in
If you have two quotes with different models on the table, we can line them up in the same units.
See also
- What does Managed IT actually cost for a 10-person SMBNo fixed number, but an honest breakdown. A full package for ten people is not 50 euros a month and not 5000 either.
- Microsoft 365 Business Standard versus Premium, what is extraThe price jump is real but Premium does not add Word features. It adds security and device management.
- Microsoft announces another price hike, what do I doSince NCE Microsoft adjusts pricing structurally. Without action you renew at the new price for a full year.
None of the above fits?
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