What does Managed IT actually cost for a 10-person SMB

No fixed number, but an honest breakdown. A full package for ten people is not 50 euros a month and not 5000 either.

Try this first

1. 1Add up what is already running: Microsoft 365 or Google Workspace per user, MFA tool, backup, antivirus or EDR, any firewall or VPN subscription. That is the SaaS floor.
2. 2Include hardware depreciation. Business laptops typically run 3 years on the books, monitors and docks 5 years. Divide the purchase price by the lifespan to get monthly cost per employee.
3. 3Estimate support hours. For ten people we see on average 2 to 6 hours a month in practice. Multiply by an SMB hourly rate (on request) or ask for a fixed retainer.
4. 4Add project work separately (migrations, new office, NIS2 work). That does not belong inside a fixed retainer, otherwise it gets buried in the monthly price.
5. 5Compare the total against an internal IT FTE (salary, employer contributions, training, holidays). Only then does outsourcing math become visible.

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