What percentage of revenue should IT be
The band varies hugely by sector. A digital agency sits higher than a wholesaler. The number is a sanity check, not a norm.
Try this first
- 1Pull last year IT spend from the GL (hardware, SaaS, telecom, external IT hours, security, audit). Express the total as a percentage of revenue.
- 2Benchmark within your sector. A logistics SMB with heavy ERP differs from a design studio with no server. NL trade bodies (FME, INretail, MKB-Nederland) publish ratios periodically.
- 3Split into fixed and project. Fixed (licences, depreciation, retainer) should be a predictable line. Project (migration, audit, new branch) belongs separately.
- 4Be careful with external benchmarks. Gartner numbers reflect enterprise. SMB in NL rarely sits at that enterprise share.
- 5Ask the inverse question. "What investment would lift productivity per employee by 5%". That drives better decisions than a fixed percentage.
When to bring us in
For a sanity check on current IT spend and advice on where to cut or invest, /contact with last year cost overview.
See also
- What does Managed IT actually cost for a 10-person SMBNo fixed number, but an honest breakdown. A full package for ten people is not 50 euros a month and not 5000 either.
- Microsoft 365 Business Standard versus Premium, what is extraThe price jump is real but Premium does not add Word features. It adds security and device management.
- Microsoft announces another price hike, what do I doSince NCE Microsoft adjusts pricing structurally. Without action you renew at the new price for a full year.
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