Our emails land in spam for some recipients
Almost always an SPF, DKIM, or DMARC setting that is wrong or missing, or a sender name that mimics a well-known brand.
Try this first
- 1Run our free Domain quickscan on your primary domain. It returns a list of "missing" or "weak" items in about a minute.
- 2Ask the recipient to drag the message from Spam to Inbox. A single manual correction already helps future mail from you.
- 3Do not send from Excel, a marketing tool or a new SaaS on behalf of your primary domain without it being in your SPF record. That is reason #1.
- 4Avoid words like "FREE", "WIN", shouting capitals, or many exclamation points in the subject and first line.
When to bring us in
Editing SPF/DKIM/DMARC is closer to DNS work than mail work. If the scan flags gaps and you do not know who manages your DNS, drop us a line; we will walk you through it.
See also
- Someone reports receiving phishing emails "from us"Read: spoofing. Someone is abusing your sender name, not necessarily your actual mailbox.
- An email bounces (NDR): delivery failedThe NDR text usually states the exact reason. Reading it is step one.
- The domain scan says SPF/DKIM/DMARC is missing: what does that mean?Three small DNS records that tell receivers "this server may send on my behalf". Without them you are an open invitation.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.