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What should I and shouldn't I log in a workflow?

Too little log means no debug. Too much log means GDPR risk, storage cost and noise. Rule: log identifiers and metadata, not payloads.

Try this first

  1. 1Log by default: flow_id, run_id, step, timestamp, status, duration, external ids of related records (order_id, contact_id, message_id).
  2. 2Never log: passwords, API keys, full card numbers, social security numbers, medical data, password resets, MFA codes.
  3. 3For PII (name, email, phone): log a hash or the first few characters, not the full value. For debug it is enough, the regulator has nothing to trip on.
  4. 4Retention: 30 to 90 days for operational logs, 1 year for audit-relevant logs. Longer only with legal cause.
  5. 5Test logs with a fake payload containing sensitive ids: review them, you'll see immediately if anything sensitive leaks.

When to bring us in

Unsure if your current flow logs are GDPR-proof, a quick review on 2 or 3 flows gives you the picture. We can help.

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