Company renamed, what to do on the IT side
Register the new domain, run mail in parallel, switch on a quiet moment. The rest is updating.
Try this first
- 1Register the new domain right away, even if the name only goes live in a few months. Otherwise someone else grabs it.
- 2Add the new domain as an alias in your mail tenant. Inbound mail on either name lands in the same mailbox. Two to three months of parallel operation is usual.
- 3Set up a friendly auto-reply on the old address pointing to the new one, and keep it active for six to twelve months.
- 4Update systematically: chamber of commerce, tax office, bank, signatures, website, Google Business Profile, invoice templates, contracts, supplier portals, SaaS accounts. One list, ticked off.
- 5Set 301 redirects from old to new on the website, and apply SPF, DKIM, DMARC to the new domain. Otherwise the first wave of mail under the new name lands in spam.
When to bring us in
If the rename coincides with a legal restructure or acquisition, more systems are entangled than a checklist catches. Aligning with your accountant and with us prevents missing contracts or lost customer mail.
See also
- First IT setup as a freelancer, what do you actually needNot everything at once. One laptop, a mailbox on your own domain, a password manager, a backup. That covers the first year.
- Hiring your first employee, what IT to arrange before day oneLaptop, account, mailbox, access to the right folders. In that order, not all of it at 9 a.m. on day one.
- Moving to a new office, IT checklistInternet and power have the longest lead times. Plan at least three months out, not three weeks.
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