Watermark, header, or footer missing on the print
Word/Excel print those sections by default, but PDF-export or a 'quick print' can drop them.
Try this first
- 1Word: File > Print > click 'Page Setup' at the bottom. Check 'Print background' for watermarks.
- 2Printing a PDF made elsewhere? Open the PDF first; is the watermark visible there? If not, the export is the issue, not the printer.
- 3Excel: margins under 'Page Layout > Margins' can clip headers/footers. Set to 'Narrow'.
- 4'Draft mode' often skips watermarks to save ink. Disable in the driver.
When to bring us in
On contracts or invoices where the watermark is legally needed, bake it into the PDF, not just the Word print. We can help standardise template work.
See also
- Printer suddenly not foundFor everyone at once: print server or network. For one person: local Windows driver or expired authorisation.
- Print job stuck in queue, nothing happensA stuck queue blocks all subsequent prints. Cleaning takes two minutes.
- Scanner no longer sends emails (scan-to-email)Almost always: the account the scanner uses had its password expire, or the mail provider blocks old protocols.
None of the above fits?
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Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.