We have backups but we do not know if they work
A backup that cannot be restored is not a backup. Testing matters as much as taking the backup.
Try this first
- 1Open your backup software and check the last successful run. Timeline mostly green? Capture is fine.
- 2Test-restore one file into a separate folder. Not over the original; if the backup is corrupt you do not want to lose the live file.
- 3Write down how long it took to restore that one file. For a whole server multiply by 10-100x.
- 4Run a full restore on a secondary system at least once a quarter. Four times a year beats never.
When to bring us in
No secondary system to restore to, or no test schedule? We run a restore drill in a temporary environment and give you a report. Two days of work on average.
See also
- Suspected ransomware: what to do RIGHT NOWThe first 30 minutes are critical. One wrong move spreads the damage. Read before acting.
- Someone accidentally deleted an important folderUsually fine to recover. The trick: do not save anything new on that drive until you know how.
- Our backup software has been failing for weeks and nobody noticedThis is how you discover you do not have a backup. Open the logs now, before the real disaster.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.