VPN connects but only some systems are reachable
One app or share works, another does not. Almost always a routing or firewall rule that does not allow all destinations.
Try this first
- 1List which apps or shares work and which do not.
- 2Try a ping to a working server and a non-working one. Compare results.
- 3Fully disconnect and reconnect VPN. Routes get pulled again.
- 4Check whether it is always the same group of systems failing. Useful information for IT.
When to bring us in
Send us the list of what works and what does not. We change one routing rule and it is fixed.
See also
- VPN will not connect or keeps droppingTwo main causes: your home internet or the VPN server. One quick test separates them.
- VPN connects but corporate folders are unreachableConnection says "green" but your network drives will not open. Almost always a DNS or routing issue.
- Home PC slow on VPN, fast at the officeThree suspects: home internet, VPN server limits, or routing that takes a long detour.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.