We were on Open Value, should we move to CSP or New Commerce?
Open Value and Open License are being phased out by Microsoft, new purchases there are no longer possible. On renewal you end up on CSP via a partner, or direct with New Commerce Experience. NCE is stricter on term commitments than the old Open models.
Try this first
- 1Find your current expiry date in the Volume Licensing Service Center (VLSC), that is your deadline.
- 2Compare CSP via partner against direct (Microsoft web direct or EA for large organisations), SMBs almost always land on CSP.
- 3Watch the NCE rules: annual is annual, no shrinking mid-term, scaling up is allowed, that is a real change from Open.
- 4Negotiate with several CSP parties if needed, prices do not vary much but service levels differ.
When to bring us in
If you want guided migration from Open to CSP without license gap or double billing, we can run the process.
See also
- New hire has an account but cannot reach Outlook or TeamsAn M365 account without a license is an empty shell. Assigning takes a few clicks, but picking the right plan pays off long-term.
- Employee left, but their email must be retainedPulling the license straight away starts a 30-day timer on the mailbox. The right route keeps access to the mail without paying for the license.
- We pay for licenses nobody usesBetween leavers, duplicate plans, and test accounts there is often 10-20% wasted license spend. A usage report exposes it fast.
None of the above fits?
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Or skip the DIY entirely
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