We want to scan straight into a SharePoint site
MFPs from HP, Canon, Ricoh, Konica Minolta, Xerox and Sharp have SharePoint connectors in firmware or as embedded apps. Auth is via a service account or per-user OAuth.
Try this first
- 1Create a SharePoint site or library with a clear purpose ('Scans-Accounting', 'Scans-HR'). Not one generic 'Scans' bin, then nobody finds anything.
- 2Pick auth: service account with fixed rights on that library (simple) or per-user OAuth (audit trail of who scans what).
- 3Configure the scan target on the MFP via the embedded app. Vendor names vary ('Send to SharePoint', 'Cloud Connector', 'Document Capture').
- 4Set naming convention: datetime-username.pdf, or prompt the user to type a subject on the touchscreen. Otherwise you get 600 'scan001.pdf' files.
- 5Test heavy scans (30+ pages). Some connectors timeout on big PDFs and you lose the doc without warning.
When to bring us in
For a clean setup with proper rights, OAuth and naming, two to three hours is typical. We do it in one visit including staff instruction.
See also
- Printer suddenly not foundFor everyone at once: print server or network. For one person: local Windows driver or expired authorisation.
- Print job stuck in queue, nothing happensA stuck queue blocks all subsequent prints. Cleaning takes two minutes.
- Scanner no longer sends emails (scan-to-email)Almost always: the account the scanner uses had its password expire, or the mail provider blocks old protocols.
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