Stapler finisher or folding unit blocks document flow
Staples jammed or finisher door not fully closed.
Try this first
- 1Open finisher, remove staple cassette, clear jammed staples
- 2Check door sensor (sometimes magnet)
- 3Reset / power cycle
When to bring us in
Recurring, update finisher firmware and book service call.
See also
- Printer suddenly not foundFor everyone at once: print server or network. For one person: local Windows driver or expired authorisation.
- Print job stuck in queue, nothing happensA stuck queue blocks all subsequent prints. Cleaning takes two minutes.
- Scanner no longer sends emails (scan-to-email)Almost always: the account the scanner uses had its password expire, or the mail provider blocks old protocols.
None of the above fits?
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