Paper jams on the second side during duplex
Duplex unit rollers wear faster than main path.
Try this first
- 1Remove duplex unit, clear paper scraps
- 2Clean rollers with isopropyl
- 3Too thin (60g) or recycled paper, switch to 80g
When to bring us in
Persistent, order duplex roller kit or service replace.
See also
- Printer suddenly not foundFor everyone at once: print server or network. For one person: local Windows driver or expired authorisation.
- Print job stuck in queue, nothing happensA stuck queue blocks all subsequent prints. Cleaning takes two minutes.
- Scanner no longer sends emails (scan-to-email)Almost always: the account the scanner uses had its password expire, or the mail provider blocks old protocols.
None of the above fits?
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