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Everyone logs in with the AWS root account

Root is for emergencies and billing. Day-to-day work belongs in IAM users or SSO.

Try this first

  1. 1Add hardware MFA to root and store the key physically
  2. 2Remove root access keys, no legit use case
  3. 3Create an IAM user or better an Identity Center account per person
  4. 4Document where root password and MFA device live, two people know

When to bring us in

If the root password is lost, AWS support can help via account verification. Plan multiple days.

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None of the above fits?

Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.

Who are you?

For the AI question we need your email and company, so we can follow up if the AI gets stuck, and to prevent abuse.

Limited to 2 questions per hour and 5 per day, kept lean so the AI stays useful. For more, contacting us directly works better for you and us.

Or skip the DIY entirely

Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.