Employer device versus personal device at home.
Work device: employer manages, patches, can wipe. Personal device (BYOD): employee owns, employer has limited rights. For SMB we recommend work-device-only, BYOD is a legal and security minefield.
Try this first
- 1Policy: work device mandatory for production data, personal device only for webmail.
- 2Work device gets MDM (Intune, Jamf, Kandji), patches, EDR, encryption, lock policy.
- 3Personal device: only via MAM (mobile app management) or a ZTNA portal, no full device access.
- 4On exit: work device returned within 5 business days, personal device only work-data wiped via remote-wipe app.
When to bring us in
A key person refuses a work device (consultant, temp): either sign a strong BYOD agreement with audit rights, or supply a laptop on loan for the duration anyway.
See also
- VPN will not connect or keeps droppingTwo main causes: your home internet or the VPN server. One quick test separates them.
- VPN connects but corporate folders are unreachableConnection says "green" but your network drives will not open. Almost always a DNS or routing issue.
- Home PC slow on VPN, fast at the officeThree suspects: home internet, VPN server limits, or routing that takes a long detour.
None of the above fits?
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