Migrate Skype for Business to Teams Phone.
Microsoft already pulled support for Skype for Business for most segments. The migration path to Teams Phone depends on On-Prem vs Online and whether you wanted Direct Routing or Calling Plan.
Try this first
- 1Inventory current numbers, users and active enterprise-voice licences.
- 2Pick a Teams Phone model (Calling Plan, Operator Connect or Direct Routing) based on country and SIP trunks.
- 3Migrate users and numbers in batches with test calls per department.
- 4Rebuild auto-attendants and queues, do not import 1:1, the UI is different.
When to bring us in
On-Prem Skype with heavy customisation: have a migration partner do an impact analysis, do not push it through a weekend yourself.
See also
- Voys, BelXS or RoutIT, which cloud PBX fits?Three popular NL platforms, differences are admin UI, partner model and per-user price.
- Teams Phone: Calling Plan, Direct Routing or Operator Connect?Three ways to connect PSTN to Teams, cost and management differ a lot.
- 3CX: self-host on VPS or take 3CX cloud?Self-host saves licence, but you own SBC, backup and updates.
None of the above fits?
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