Teams Phone: Calling Plan, Direct Routing or Operator Connect?
Three ways to connect PSTN to Teams, cost and management differ a lot.
Try this first
- 1Calling Plan: Microsoft provides numbers, simple, expensive per minute
- 2Direct Routing: own or partner SBC, most control, more complex
- 3Operator Connect: NL operator (KPN, Odido) delivers via Teams Admin Center
- 4For NL SMB Operator Connect is usually the cheapest mix
When to bring us in
Want to keep existing SIP trunk? Direct Routing or Operator Connect, not Calling Plan.
See also
- Voys, BelXS or RoutIT, which cloud PBX fits?Three popular NL platforms, differences are admin UI, partner model and per-user price.
- 3CX: self-host on VPS or take 3CX cloud?Self-host saves licence, but you own SBC, backup and updates.
- Run Asterisk or FreePBX yourself, still worth it?Fine for small office with IT skills, rarely cost-effective for production any more.
None of the above fits?
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Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.