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How do I set office hours and holidays in the PBX?

Time-of-day routing with a separate holidays calendar, do not forget Christmas break.

Try this first

  1. 1Workday schedule 09:00 to 17:00 in PBX portal
  2. 2Separate holiday list with NL holidays, update yearly
  3. 3Out-of-hours: voicemail or forward to answering service
  4. 4Test on Saturday yourself to confirm it routes differently

When to bring us in

Forgot a holiday? Quick manual forward first, then update the policy.

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