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Voicemail-to-email is not arriving or lands in spam

PBX sends mail from its own domain, SPF/DKIM/DMARC must be set.

Try this first

  1. 1At PBX provider, check which sender domain is used
  2. 2Extend SPF with PBX IP or include
  3. 3Better: SMTP relay via your own mail server with auth
  4. 4Test to Gmail and Outlook, they can filter differently

When to bring us in

Still in spam? Create separate voicemail mailbox and review there manually.

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