Customer or authority still faxes, physical fax box is in the way
Fax over IP via T.38 is usually flaky. An eFax service (mail-to-fax and fax-to-mail) is normally steadier and removes the box.
Try this first
- 1List who still faxes: care, some government desks, older notaries
- 2Pick an eFax provider that ports your existing fax number (otherwise your listing breaks)
- 3Set up a shared mailbox to receive inbound faxes, route to the right person
- 4Mothball the device for a month before disposing, in case late faxes arrive
When to bring us in
For sectors with a fax requirement in law or contract, first check whether a PDF-by-mail attachment is also accepted. That saves a whole service.
See also
- Voys, BelXS or RoutIT, which cloud PBX fits?Three popular NL platforms, differences are admin UI, partner model and per-user price.
- Teams Phone: Calling Plan, Direct Routing or Operator Connect?Three ways to connect PSTN to Teams, cost and management differ a lot.
- 3CX: self-host on VPS or take 3CX cloud?Self-host saves licence, but you own SBC, backup and updates.
None of the above fits?
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Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.