Activate a business eSIM for a new employee, full flow in one go.
An eSIM comes as a QR code or via the carrier app. For SMB the QR email from the carrier is still the norm, scan with the iPhone camera in Settings > Cellular > Add eSIM. Do not store that email in a personal inbox, eSIM QRs are one-time-use and you need them on device failure.
Try this first
- 1Carrier portal or account manager: request new eSIM profile on the right number or a new one.
- 2QR email goes to the admin's work mailbox, not the employee's, and the admin saves it in a password vault.
- 3On the iPhone: Settings > Cellular > Add eSIM > scan QR, label it ('Work').
- 4Test a call and a data session, sometimes you must explicitly set the eSIM as default for data or voice.
When to bring us in
Ask if your carrier supports eSIM Quick Transfer / SM-DP+, much cleaner than mailing QRs, we arrange the switch.
See also
- Work and personal apps blur together on the same phoneAndroid Enterprise and iOS-with-Intune can enforce a work profile, isolating business apps in a separate container.
- Setting up Microsoft 365 on a new phoneOutlook, Teams, and OneDrive run smoothest if you install Authenticator first and sign the others in afterwards.
- Moving Authenticator to a new phoneMicrosoft Authenticator has built-in cloud backup. Run it before wiping the old device, otherwise everything has to be re-added by hand.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.