I no longer get Teams notifications
Three layers can block notifications: Teams itself, Windows Focus Assist, and your 'Do not disturb' status.
Try this first
- 1Check your Teams status top-left. On 'Do not disturb' or 'Presenting'? Switch back to 'Available'.
- 2Teams > three dots > Settings > Notifications. Confirm 'Chat', 'Mentions' and 'Meetings' are all on.
- 3Windows Settings > System > Notifications. Confirm notifications are on globally and Teams is not disabled in the list.
- 4Windows Settings > System > Focus. Is Focus Assist set to 'Alarms only' or 'Priority only'? Disable it or whitelist Teams.
When to bring us in
If the settings look right but notifications stay silent, an org policy or MDM rule may be blocking it; we can look in the tenant.
See also
- Outlook crashes or freezes on large attachmentsUsually the mailbox cache is the culprit, not Outlook itself. Shrinking or relocating usually helps within ten minutes.
- Teams: they cannot hear me, or I hear nothingIn our experience Teams usually picked the wrong audio device after a Windows update or a new headset.
- OneDrive has stopped syncingThe cloud icon is grey or has a warning. Locally changed files are not showing up for colleagues.
None of the above fits?
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