Information Protection (sensitivity) labels, where do I start?
Sensitivity labels are Microsofts way to tag files Public, Internal, Confidential, Strictly Confidential. Under 50 people this only works if you keep it simple.
Try this first
- 1Start with three labels, not five: Public, Internal, Confidential. More is unsustainable for SMB.
- 2Skip technical rules first. Educate: what belongs where? Write a half-page guide with four examples from your own work.
- 3Activate in Microsoft Purview, tie labels to auto-classification for IBAN, BSN, passport numbers if you process GDPR data. Test with a dummy file.
- 4After a few weeks: enable encryption on the Confidential label. Watch out, this blocks external sharing, roll it out gradually.
When to bring us in
Auto-classification on client files, legal or medical data is not for blind activation. We usually run a dry-run report first before we go live.
See also
- Outlook crashes or freezes on large attachmentsUsually the mailbox cache is the culprit, not Outlook itself. Shrinking or relocating usually helps within ten minutes.
- Teams: they cannot hear me, or I hear nothingIn our experience Teams usually picked the wrong audio device after a Windows update or a new headset.
- OneDrive has stopped syncingThe cloud icon is grey or has a warning. Locally changed files are not showing up for colleagues.
None of the above fits?
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