Sub-site or folder lost team access
Someone once turned off permission inheritance. New colleagues have been falling through the gap ever since.
Try this first
- 1Open the site, gear icon, Site settings, then Site permissions. See "This site has unique permissions"? That is your problem.
- 2For a single folder: go to the library, click the three dots next to the folder, choose Manage access. The top of the panel shows whether inheritance is on or off.
- 3Decide deliberately: turn inheritance back on if the exception is no longer needed, or add the right group explicitly to the unique permissions.
- 4Write down why you set it the way you did. Otherwise a colleague will hit the same question in a year.
When to bring us in
For a site with dozens of sub-sites or folders each carrying unique permissions, fixing this by hand is hopeless. We run an audit report and return a cleanup plan.
See also
- Outlook crashes or freezes on large attachmentsUsually the mailbox cache is the culprit, not Outlook itself. Shrinking or relocating usually helps within ten minutes.
- Teams: they cannot hear me, or I hear nothingIn our experience Teams usually picked the wrong audio device after a Windows update or a new headset.
- OneDrive has stopped syncingThe cloud icon is grey or has a warning. Locally changed files are not showing up for colleagues.
None of the above fits?
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