Home internet works fine, but video meetings stutter
Speedtest is green, but Teams/Zoom/Meet gets choppy. Often the upload (not download) is the limit, or someone else is hogging bandwidth.
Try this first
- 1Run speedtest.net and look specifically at UPLOAD speed. Below 5 Mbps upload, video meetings hurt.
- 2Close other bandwidth eaters: cloud backups, OS updates, family streaming or gaming on the same line.
- 3Wired instead of Wi-Fi during important calls. Wi-Fi jitter is amplified by video codecs.
- 4In Teams: three dots > Device settings > Video > Advanced > cap video quality as an emergency.
When to bring us in
Persistently bad home internet may justify fibre or a business 4G/5G router for certain roles. Happy to advise on that choice.
See also
- Wi-Fi drops randomly across the officeFirst rule out whether it is the access points or the internet connection itself. Different fix.
- One room or corner has no or bad Wi-FiNot always "add another AP"; often one is poorly positioned, or there is a metal wall in the way.
- Internet is suddenly slow for everyoneThree suspects: your provider, a colleague soaking the line, or a backup or update kicking in unexpectedly.
None of the above fits?
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