Our Surface Hub or Surface Hub 2S is approaching end-of-support and we are unsure what replaces it
Microsoft is winding down the old Surface Hub line and support windows are running out. The replacement is not a one-to-one product but a choice between Surface Hub 3, a Teams Rooms on Windows with a touch display, or a regular touch TV plus room bar. Not every organisation actually used the Hub features.
Try this first
- 1Check the model and end-of-support date in the admin portal or on the device itself, line that up against your depreciation schedule.
- 2Inventory how the device is actually used, only Teams calls and presenting, or whiteboard, OneNote and touch as well, that drives the replacement choice.
- 3Compare Surface Hub 3 to a Microsoft Teams Rooms on Windows with a Yealink, Logitech or Neat front-of-room display, costs and flexibility differ significantly.
- 4Check if a plain 4K touch TV plus a strong room bar is enough, for rooms where the Hub whiteboard was never used that is often fine.
- 5Plan a data migration, any content on the Hub account and the room mailbox needs to move, and licences must convert to the new device type.
- 6Account for mounting and cabling, a Hub 3 has different dimensions and connectors than the old Hub, plan that before install day.
When to bring us in
A multi-room replacement is a good moment to standardise the whole room portfolio. Vectel runs the choice with facility and plans the migration without gaps in the meeting calendar.
See also
- Remote people feel left out in hybrid meetings.Parity is not luck. Camera, mic and facilitation must treat remote attendees equally.
- Camera does not capture everyone around the table.Focal length, placement and auto-framing decide whether the whole table is visible.
- We want to show both the whiteboard and the people.A content camera on the board, a people camera on the table. Two streams.
None of the above fits?
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