Atlassian for under 10 people, does Cloud Free suffice?
For a team under 10, Atlassian (Jira, Confluence) Cloud Free covers many use cases. Limits sit on storage, automation, audit log and SSO. Fine for a freelancer or small dev team, not for a regulated SMB.
Try this first
- 1Check current Free limits on the Atlassian pricing page. Typical indicators: 10 users, limited storage, monthly automation cap. Atlassian and peers update limits regularly.
- 2What Free does not include: SAML/SSO via your IdP, audit log to SIEM, advanced permissions, custom domain. Blockers for compliance.
- 3What it does include: Jira Software, Confluence pages, basic Jira Service Management. Fine for a small dev team or an internal wiki.
- 4Growth path: when user 11 arrives, or when you need SSO or compliance, move to Standard. Per-user pricing is reasonable but adds up, clean your user list first.
When to bring us in
Free to Standard upgrade without losing users or breaking permissions is something we do often, ask for the checklist.
See also
- New hire has an account but cannot reach Outlook or TeamsAn M365 account without a license is an empty shell. Assigning takes a few clicks, but picking the right plan pays off long-term.
- Employee left, but their email must be retainedPulling the license straight away starts a 30-day timer on the mailbox. The right route keeps access to the mail without paying for the license.
- We pay for licenses nobody usesBetween leavers, duplicate plans, and test accounts there is often 10-20% wasted license spend. A usage report exposes it fast.
None of the above fits?
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