Notion, Confluence or SharePoint, which fits our SMB?
Three quite different tools all sold as "wiki". Short version: Notion is pretty and flexible, Confluence is structured and Atlassian-aligned, SharePoint is already in your M365 but clunkier.
Try this first
- 1Notion: friendly UX, easy to start. Weak on structured search at scale, weak on compliance (SAML on Business tier only, audit log limited). Great for small teams that want to write content fast.
- 2Confluence: fits the Atlassian stack if you already run Jira. Strong page hierarchy, space permissions, Jira integrations. Less pretty out of the box, mature.
- 3SharePoint: already in your M365 license. Heavy governance, sensitivity labels, retention. The trade: UX is heavy, search frustrates, building pages takes training.
- 4Rule of thumb: already on M365 with no time for another subscription, accept the learning curve, take SharePoint. Already on Atlassian, take Confluence. Small content-first team, take Notion. Do not run two wikis, pick one.
When to bring us in
Migration between any of the three is more painful than expected, formatting will mostly break. We do SharePoint migrations with structure preserved, ask us.
See also
- New hire has an account but cannot reach Outlook or TeamsAn M365 account without a license is an empty shell. Assigning takes a few clicks, but picking the right plan pays off long-term.
- Employee left, but their email must be retainedPulling the license straight away starts a 30-day timer on the mailbox. The right route keeps access to the mail without paying for the license.
- We pay for licenses nobody usesBetween leavers, duplicate plans, and test accounts there is often 10-20% wasted license spend. A usage report exposes it fast.
None of the above fits?
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