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When is it safe to update POS software?

Not Friday afternoon, not before a holiday. Updates on the quietest morning with the vendor reachable. For multi-location: one shop as pilot, wait a week, then the rest.

Try this first

  1. 1Schedule the update on the quietest morning, not just before opening.
  2. 2Read release notes for breaking changes, not just 'bug fixes'.
  3. 3Run a Z report before the update and confirm it is correct.
  4. 4Test a real transaction after, with terminal and receipt print.

When to bring us in

If the update goes wrong, roll back via vendor support. Do not improvise.

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