POS total does not match bank statement.
Three usual suspects: card tips booked separately, refunds in another period, batch crossing midnight.
Try this first
- 1Reconcile per terminal MID, not per POS total
- 2Check card tips: bank sees gross, POS sees net plus tip separately
- 3Refunds in another period: compare transaction date, not posting date
- 4Batch crossing midnight: Z report first, then settle, else day shifts
- 5Request acquirer statement, gives a per-MID breakdown
When to bring us in
Mismatch persists after the above? Ask acquirer for transaction export, compare line-by-line with POS export.
See also
- Lightspeed Retail or K-Series?Retail is for SKU-driven shops with e-commerce, K-Series is for hospitality.
- Is MplusKASSA right for my shop?Dutch vendor, strong for multi-store retail with solid accounting integration.
- Cloud POS or local only?Cloud needs reliable internet plus 4G failover, local-only loses multi-store sync.
None of the above fits?
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