End-of-day batch failed on terminal.
Usually network or an expired certificate. Sales are authorised, only settle hangs.
Try this first
- 1Stay calm: authorisations are done, only the batch confirmation hangs
- 2Test internet from the terminal, usually lost link or DNS
- 3Try a manual settle from the terminal menu
- 4If that fails, call the acquirer for a remote re-injection
- 5Keep the failed batch printout, acquirer can trace it
When to bring us in
Fails several days in a row? Certificate expired or MID blocked, escalate to the acquirer.
See also
- Lightspeed Retail or K-Series?Retail is for SKU-driven shops with e-commerce, K-Series is for hospitality.
- Is MplusKASSA right for my shop?Dutch vendor, strong for multi-store retail with solid accounting integration.
- Cloud POS or local only?Cloud needs reliable internet plus 4G failover, local-only loses multi-store sync.
None of the above fits?
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