Set up thermal receipt printer.
ESC/POS driver, correct paper width (58mm or 80mm), enable auto-cut.
Try this first
- 1Install ESC/POS driver, not the generic Windows print driver
- 2Set paper width correctly: 58mm or 80mm, else receipt clips
- 3Enable auto-cut so staff does not tear by hand
- 4Upload logo as bitmap directly to printer, not PNG via spooler
- 5Re-test after every firmware or driver update
When to bring us in
Logo prints standalone but not via POS? Spooler misconfig, often fixed by raw-device routing.
See also
- Lightspeed Retail or K-Series?Retail is for SKU-driven shops with e-commerce, K-Series is for hospitality.
- Is MplusKASSA right for my shop?Dutch vendor, strong for multi-store retail with solid accounting integration.
- Cloud POS or local only?Cloud needs reliable internet plus 4G failover, local-only loses multi-store sync.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.