WhatsApp Business or normal WhatsApp for customers?
Business app separates customer comms, adds labels and auto-replies.
Try this first
- 1Install WhatsApp Business alongside the normal app
- 2Use a separate number (eSIM or second line)
- 3Set a greeting and away message
- 4Personal stays on normal WhatsApp
When to bring us in
Customer expects replies after hours? Use auto-reply.
See also
- Work and personal apps blur together on the same phoneAndroid Enterprise and iOS-with-Intune can enforce a work profile, isolating business apps in a separate container.
- Setting up Microsoft 365 on a new phoneOutlook, Teams, and OneDrive run smoothest if you install Authenticator first and sign the others in afterwards.
- Moving Authenticator to a new phoneMicrosoft Authenticator has built-in cloud backup. Run it before wiping the old device, otherwise everything has to be re-added by hand.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.