Cannot take screenshot in work app
MDM blocks screenshots in apps with customer data. Expected behaviour.
Try this first
- 1Try screenshot, app shows black or warning
- 2Copy text instead of screenshotting
- 3For training: open the app on desktop and share there
- 4Ask IT if the block feels wrong
When to bring us in
Need proof for an incident? Have IT pull an audit export.
See also
- Work and personal apps blur together on the same phoneAndroid Enterprise and iOS-with-Intune can enforce a work profile, isolating business apps in a separate container.
- Setting up Microsoft 365 on a new phoneOutlook, Teams, and OneDrive run smoothest if you install Authenticator first and sign the others in afterwards.
- Moving Authenticator to a new phoneMicrosoft Authenticator has built-in cloud backup. Run it before wiping the old device, otherwise everything has to be re-added by hand.
None of the above fits?
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