Bookings double-books or ignores calendar
Bookings reads the Outlook calendar to gauge availability. A wrong mailbox link or buffer setting breaks that.
Try this first
- 1Confirm which mailbox is attached to the service
- 2Check buffer times before and after appointments
- 3Review work hours and break settings of staff
- 4Test with a trial booking and verify in the calendar
When to bring us in
If calendar looks right and Bookings keeps double-booking.
See also
- Outlook crashes or freezes on large attachmentsUsually the mailbox cache is the culprit, not Outlook itself. Shrinking or relocating usually helps within ten minutes.
- Teams: they cannot hear me, or I hear nothingIn our experience Teams usually picked the wrong audio device after a Windows update or a new headset.
- OneDrive has stopped syncingThe cloud icon is grey or has a warning. Locally changed files are not showing up for colleagues.
None of the above fits?
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