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Vectel
Support/Security

Can I charge via USB at airport or train?

Juice jacking via public USB is possible but rare. Low risk, not zero. Own charger plus outlet safer. Or USB data blocker.

Try this first

  1. 1Prefer outlet over public USB port
  2. 2Bring own powerbank when travelling
  3. 3USB data blocker in laptop bag (few euro)
  4. 4Phone asks 'allow data?' on charge: no

When to bring us in

Suspect infection after charging, consider factory reset.

See also

None of the above fits?

Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.

Who are you?

For the AI question we need your email and company, so we can follow up if the AI gets stuck, and to prevent abuse.

Limited to 2 questions per hour and 5 per day, kept lean so the AI stays useful. For more, contacting us directly works better for you and us.

Or skip the DIY entirely

Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.

Bring us inHow Managed IT works