We have backups but no DR runbook, how do we write and test one?
A DR runbook is step-by-step instructions any IT person, even one who didn't design your infra, can follow under stress. Write it so a new colleague at 3 AM can recover your system.
Try this first
- 1Start with a clear trigger definition: when do you activate? 'Production database down >30 min', 'office internet out', 'ransomware confirmed'. Without trigger, DR steps are theatre.
- 2Write per scenario chronologically: first 30 minutes (who to call, what to isolate), first 4 hours (which restore to start), first day (validation and comms), first week (full recovery and after-action).
- 3Make each step concrete and testable: 'log into the Veeam console at this URL with credentials from this vault' not 'log into Veeam'. Someone who doesn't know your system must be able to follow.
- 4Document all credentials and where they live. Not the credentials themselves but the reference: 'Veeam console creds in 1Password DR vault under Veeam-Admin, recovery procedure here'.
- 5Test the runbook with someone who didn't write it. They'll stop where instructions are unclear, that's where you rewrite. Only after review is it usable.
- 6Keep the runbook accessible offline. A runbook in SharePoint you can't read because M365 is down isn't a runbook. Print, NAS, or password manager.
When to bring us in
Multi-site, multi-cloud or regulated DR needs benefit from a dedicated DR consultant. They bring scenarios and frameworks (NIST, ISO 22301) your team won't build itself.
See also
- We have backups but we do not know if they workA backup that cannot be restored is not a backup. Testing matters as much as taking the backup.
- Suspected ransomware: what to do RIGHT NOWThe first 30 minutes are critical. One wrong move spreads the damage. Read before acting.
- Someone accidentally deleted an important folderUsually fine to recover. The trick: do not save anything new on that drive until you know how.
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