Managed IT
Fleet data that finally lands in planning and the books
The track and trace systems ran fine. The data just stayed trapped in their own screen, cut off from the rest of the operation.
A transport company with a few dozen vehicles had track and trace and on-board computers in every cab. The data was there. It just sat in a separate system nobody connected to planning or accounting.
The situation
Trips and mileage were read off the track and trace portal and copied by hand into planning and invoicing. Double work, and a chance of error every time. Charging back per client or per job cost an evening at month-end. And if someone asked what a specific trip had cost, the answer was half a day of digging.
What we did
We opened up the data from the fleet and track and trace systems and connected it to their planning and accounting package. Trips, mileage, and vehicle data now flow automatically to the right place. We manage the on-board systems under the retainer, so updates and faults sit with the same party as the rest of the IT. Where no off-the-shelf connection existed, we built it ourselves.
What it delivered
No more retyping between track and trace and the books. Charging back per client and per job is now a job of minutes instead of a monthly chore. And "what did this trip cost" is a lookup now, not an investigation.
What this wasn't
Not a new all-in-one platform they had to trade their existing systems for. We kept what worked and built the connection between it. Their investments stayed standing.