Calls drop when people walk through the office
Without 802.11r, devices do a full re-auth on every AP handoff.
Try this first
- 1Enable 802.11r on all APs serving the SSID
- 2Confirm clients support 11r
- 3Measure roaming time before and after
When to bring us in
We can tune roaming if calls keep cutting out.
See also
- Wi-Fi drops randomly across the officeFirst rule out whether it is the access points or the internet connection itself. Different fix.
- One room or corner has no or bad Wi-FiNot always "add another AP"; often one is poorly positioned, or there is a metal wall in the way.
- Internet is suddenly slow for everyoneThree suspects: your provider, a colleague soaking the line, or a backup or update kicking in unexpectedly.
None of the above fits?
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