Devices sit on 2.4 GHz while 5 GHz is better
Some clients ignore steering or can't see 5 GHz due to power gap.
Try this first
- 1Compare RX power on both bands from the client spot
- 2Lower 2.4 GHz power a bit
- 3Confirm band-steering is enabled
When to bring us in
We can survey and rework steering if needed.
See also
- Wi-Fi drops randomly across the officeFirst rule out whether it is the access points or the internet connection itself. Different fix.
- One room or corner has no or bad Wi-FiNot always "add another AP"; often one is poorly positioned, or there is a metal wall in the way.
- Internet is suddenly slow for everyoneThree suspects: your provider, a colleague soaking the line, or a backup or update kicking in unexpectedly.
None of the above fits?
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