Zoom or Webex meetings alongside Teams: does it make sense?
Sometimes a customer or partner requires a specific tool. A second license is then practical, but rarely org-wide.
Try this first
- 1First check who really needs it: usually just sales or customer-success going to external meetings.
- 2Zoom Pro or Webex Standard: paid per user, fits a meeting 'host'.
- 3For 'join only' no license is needed; participants attend free.
- 4For Zoom Phone or Webex Calling: that is a telephony add-on; only do that if you truly want to move telephony to that tool.
- 5Pricing rarely stays current; check via vendor portal before bulk buying.
When to bring us in
On a telephony platform choice (Teams Calling, Zoom Phone, Webex Calling): ask for advice, this touches number porting and locks in years.
See also
- New hire has an account but cannot reach Outlook or TeamsAn M365 account without a license is an empty shell. Assigning takes a few clicks, but picking the right plan pays off long-term.
- Employee left, but their email must be retainedPulling the license straight away starts a 30-day timer on the mailbox. The right route keeps access to the mail without paying for the license.
- We pay for licenses nobody usesBetween leavers, duplicate plans, and test accounts there is often 10-20% wasted license spend. A usage report exposes it fast.
None of the above fits?
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