Vendor raises price 20%, contract has no cap
Without cap clause vendor can hike at renewal. Negotiate cap (CPI or fixed %) at next contract.
Try this first
- 1Read current price-change clause
- 2At next renewal, request CPI cap or 5% max
- 3Document in writing in order form
- 4Plan this per contract, not just this one
When to bring us in
Vendor refuses cap? Calculate switch cost and use as leverage.
See also
- New hire has an account but cannot reach Outlook or TeamsAn M365 account without a license is an empty shell. Assigning takes a few clicks, but picking the right plan pays off long-term.
- Employee left, but their email must be retainedPulling the license straight away starts a 30-day timer on the mailbox. The right route keeps access to the mail without paying for the license.
- We pay for licenses nobody usesBetween leavers, duplicate plans, and test accounts there is often 10-20% wasted license spend. A usage report exposes it fast.
None of the above fits?
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Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.