Webshop sold something that just went in store.
Classic: last unit sold in shop, sync to webshop is 5 min behind, online order comes in, you are in a refund call. Real-time sync or a safety-stock buffer fixes it.
Try this first
- 1Set safety stock: do not show the last 1-2 units online.
- 2Enable real-time sync if your POS supports it.
- 3Write a template 'sorry, just sold out' mail, send same day.
- 4Plan for 1-2 percent mis-sync in your process, not zero.
When to bring us in
On high refund volumes, this is not a sync issue but inventory too thin. Order more.
See also
- Lightspeed Retail or K-Series?Retail is for SKU-driven shops with e-commerce, K-Series is for hospitality.
- Is MplusKASSA right for my shop?Dutch vendor, strong for multi-store retail with solid accounting integration.
- Cloud POS or local only?Cloud needs reliable internet plus 4G failover, local-only loses multi-store sync.
None of the above fits?
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