Processing returns properly.
With-receipt returns reuse the original VAT rate, receiptless needs extra control.
Try this first
- 1With receipt: scan it, POS picks the original VAT rate
- 2Without receipt: manager PIN required, no cash refund
- 3Without receipt: store credit or gift card, not card refund
- 4Separate ledger for receiptless returns or you lose visibility
- 5Weekly report on receiptless returns per employee, fraud signal
When to bring us in
Receiptless returns spike on one employee? Time for a chat or CCTV review.
See also
- Lightspeed Retail or K-Series?Retail is for SKU-driven shops with e-commerce, K-Series is for hospitality.
- Is MplusKASSA right for my shop?Dutch vendor, strong for multi-store retail with solid accounting integration.
- Cloud POS or local only?Cloud needs reliable internet plus 4G failover, local-only loses multi-store sync.
None of the above fits?
Describe your situation below. We pass your input plus the steps you already saw to our AI and return tailored next-step advice. If it's too risky to DIY, we'll say so.
Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.