Going pin-only next week, what to prepare?
Pin-only is fine, but the first week is always noisy. Customers with only cash, a terminal that fails without a cash fallback, staff still learning the line. A short checklist saves a lot of arguing at the till.
Try this first
- 1Put clear signs at the entrance and till at least two weeks ahead, in NL and EN.
- 2Have a 4G backup or hotspot ready, otherwise the shop stops on an internet outage.
- 3Write a short script for staff: how to explain it, what to do with a cardless customer.
- 4Keep a small float of change for refunds or exceptions.
- 5Test on a quiet first day, not Saturday or a market day.
When to bring us in
If customers keep leaving, consider a temporary hybrid: pin as default, cash only on request. Real pin-only works best in lunchrooms and quick-serve hospitality.
See also
- Lightspeed Retail or K-Series?Retail is for SKU-driven shops with e-commerce, K-Series is for hospitality.
- Is MplusKASSA right for my shop?Dutch vendor, strong for multi-store retail with solid accounting integration.
- Cloud POS or local only?Cloud needs reliable internet plus 4G failover, local-only loses multi-store sync.
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