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Going cashless, card only.

Allowed in NL if clearly communicated. Pros: less cash variance, faster checkout, lower deposit costs. Risk: older or foreign guests without easy card. Door and website communication is essential.

Try this first

  1. 1Display 'card only' on door and website.
  2. 2Train staff on friendly explanation, not 'sorry'.
  3. 3Keep a small change buffer for edge cases.
  4. 4Measure 4 weeks after switch if customer volume changes.

When to bring us in

Complaint or bad review: acknowledge, explain, no defensiveness. Sometimes an exception is strategic.

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