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Audio randomly cuts out, a restart fixes it

The Windows Audio service sometimes ties itself in a knot. Often after a driver update or a suspend/resume cycle.

Try this first

  1. 1Right-click the speaker icon > 'Troubleshoot sound problems'. Often the built-in tool fixes it.
  2. 2Not fixed? Open Services (Win+R, services.msc) > find 'Windows Audio'. Right-click > Restart.
  3. 3Also restart 'Windows Audio Endpoint Builder'; it belongs to the same group.
  4. 4Update the audio driver via Device Manager or the laptop maker's site. Realtek drivers sometimes stumble after big Windows updates.

When to bring us in

Audio service crashing several times a week: time for a vendor driver-bundle reinstall. We schedule that as maintenance.

See also

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