Should we use Teams Live Events or Teams Webinars for client sessions?
Microsoft is phasing out Live Events in favor of Teams Webinars and Town Halls. For SMB context, Webinars is almost always the right pick in 2025/2026. Live Events still works but you'd be building on something that's going away.
Try this first
- 1Teams Webinars: registration page, attendee capacity up to 1000 (standard licenses) or more with add-ons, Q&A from attendees, host sees who's joined. Fits product demos, customer trainings, small seminars.
- 2Town Halls: Microsoft's successor to Live Events for larger broadcast-style events. Up to 10,000 attendees, one-way with Q&A, structured production. Fits company all-hands or large customer events.
- 3Live Events: still available but Microsoft announced retirement. Don't choose it for new events. If you have recurring Live Events configured, plan a migration to Town Hall or Webinar.
- 4Choose by capacity and interactivity. 200 people who should speak? Webinar. 800 people listening with Q&A? Town Hall. Same session monthly with the same people? A meeting is fine.
- 5Test your registration page, email confirmations, and calendar invite with a test account before publishing. Webinar templates are editable after publishing, but registrants sometimes see old info if they signed up earlier.
When to bring us in
If you're planning a big event (internal or customer) and aren't sure capacity, production and branding line up, a dry run with a few colleagues a day or two before pays off.
See also
- Outlook crashes or freezes on large attachmentsUsually the mailbox cache is the culprit, not Outlook itself. Shrinking or relocating usually helps within ten minutes.
- Teams: they cannot hear me, or I hear nothingIn our experience Teams usually picked the wrong audio device after a Windows update or a new headset.
- OneDrive has stopped syncingThe cloud icon is grey or has a warning. Locally changed files are not showing up for colleagues.
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