Outlook or mail client doesn't auto-find settings
Autodiscover lets clients discover server settings. M365 uses a CNAME, Google Workspace uses SRV.
Try this first
- 1M365: autodiscover.yourdomain.nl CNAME to autodiscover.outlook.com
- 2Google Workspace: SRV records for _autodiscover._tcp
- 3TTL 3600 is fine
- 4Test with Outlook 'autoconfig' or the mail client wizard
When to bring us in
For hybrid M365 + on-prem Exchange, autodiscover gets complex, ask M365 admin.
See also
- Domain expires tomorrow and nobody saw the emailAn expired domain doesn't transfer instantly. There's a redemption window, but you pay extra.
- Unsure whether to enable auto-renewDisabling auto-renew only makes sense for domains you'll truly drop. For anything live, just keep it on.
- New registrar asks for auth code, can't find itEPP code or transfer code is the password to move a domain from registrar A to B.
None of the above fits?
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Or skip the DIY entirely
Our Managed IT clients do not look these things up. One point of contact, a fixed monthly price, resolved within working hours.