Touchpad unresponsive or going crazy
Three main causes: accidentally disabled via a function key, driver issue, or moisture/wear. Quick to triage.
Try this first
- 1Press Fn + the key with a touchpad icon (often F5/F6/F9, model-dependent). Many laptops have a toggle that gets bumped.
- 2Settings > Bluetooth & devices > Touchpad. Check that it is on and sensitivity is normal.
- 3Update the driver via Device Manager (touchpad under 'Mice and pointing devices'). Sometimes rolling back a buggy driver is the fix.
- 4Moisture or stickiness? Lightly damp microfibre over it. No alcohol on a coated touchpad surface.
When to bring us in
Still unresponsive or intermittent after driver fixes and no visible cause? Call us; often an internal cable or board issue covered by warranty.
See also
- Should we buy or lease laptops as a 5-person company?Both work. Lease is predictable but pricier over the term; buying needs cash and your own depreciation. The difference is mostly admin.
- Is buying refurbished smart or asking for trouble?For office work fine, if from a serious vendor with warranty and a clean OS install. The trap is shady marketplace listings.
- How much RAM and SSD for office work in 2026?Rule of thumb for knowledge work: 16 GB RAM and 512 GB SSD as a comfortable minimum. 8 GB already feels tight; 32 GB is for heavy tools.
None of the above fits?
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